FAQs

  1. How long does shipping take?

    • We process orders within 1-3 business days. Standard shipping takes 5-10 business days within the U.S. International shipping times vary based on location.

  2. Do you offer international shipping?

    • Yes! We ship to selected countries. Shipping costs and delivery times will be calculated at checkout.

  3. Can I track my order?

    • Yes! Once your order ships, you will receive a tracking number via email. If you don’t receive one, check your spam folder or contact us at bbs@bullybreedsupply.com.

  4. What if my order is delayed or lost?

    • If your order is delayed beyond the estimated timeframe, contact our support team at bbs@bullybreedsupply.com, and we’ll investigate the issue.

  5. What if I receive a damaged or incorrect item?

    • If your order arrives damaged or incorrect, email us at bbs@bullybreedsupply.com within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.

  6. What is your return policy?

    • We accept returns within 14 days of delivery for unused and unworn items. To initiate a return, email bbs@bullybreedsupply.com with your order number.

  7. Do you offer refunds?

    • Yes! Refunds are processed once we receive and inspect the returned item. Please note that shipping costs are non-refundable.

  8. Can I exchange an item if it doesn’t fit?

    • Yes! We offer size exchanges for apparel within 14 days of delivery. The item must be in its original condition. Email bbs@bullybreedsupply.com to request an exchange.

  9. What payment methods do you accept?

    • We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and other secure payment methods at checkout.

  10. Do you offer discount codes or promotions?

    • Yes! Subscribe to our email list for exclusive discounts. Follow us on social media for flash sales and promotions.

  11. What materials are used in your apparel?

    • Our T-shirts and hoodies are made from premium cotton blends, ensuring comfort and durability. Check individual product descriptions for fabric details.

  12. How do I choose the right size?

    • Each product page includes a Size Guide with measurements. If you're between sizes, we recommend sizing up for a more comfortable fit.

  13. Are your dog supplements veterinarian-approved?

    • Yes! Our supplements are made from high-quality, pet-safe ingredients. However, always consult your veterinarian before adding a new supplement to your dog's diet.

  14. Do your dog beds accommodate large breeds?

    • Yes! Our beds are designed for all dog sizes, including large and extra-large breeds. Product dimensions are listed on each item’s page.

  15. Do you offer wholesale or bulk discounts?

  16. How can I contact BullyBreed Supply?

  17. Do you have a physical store?

    • No, we are an online-only store, allowing us to offer high-quality products at competitive prices.

  18. How can I stay updated on new products and offers?

    • Subscribe to our newsletter and follow us on social media to stay informed about new arrivals, special deals, and exclusive content.